Ascend Commerce

Legal

Privacy Policy

Effective Date: 6/15/2026

This Privacy Policy explains how Ascend Commerce (“Ascend Commerce,” “we,” “us,” or “our”) collects, uses, and shares personal information, including when we communicate with current and prospective clients about our marketing and growth services.

1. What personal information we collect

We may collect the following types of personal information:

  • Contact information such as name, phone number, email address, and social media handles (if provided).
  • Business information you choose to share, such as your company or brand name, website, and growth goals.
  • Communication data, including messages sent and received via SMS, email, or other channels.
  • Website usage data such as IP address, browser type, and pages visited (if applicable).

2. How personal information is used

We use personal information to:

  • Provide, operate, and manage our marketing and growth services.
  • Schedule, confirm, and follow up on strategy calls and consultations.
  • Send information about our services, offers, and relevant updates.
  • Respond to inquiries and provide support.

    These are service-related (transactional) messages. We do not send marketing or promotional text messages.
  • Improve our operations and communications.
  • Comply with legal obligations and enforce our policies.

3. Who personal information is shared with

We may share personal information with:

  • Service providers that help us operate our business (such as messaging platforms, CRM tools, and hosting providers).
  • Legal or regulatory authorities if required by law.

We do not sell personal information.

4. SMS consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS communications

If you opt in to receive SMS messages from Ascend Commerce, you will receive recurring automated marketing text messages, such as reminders to complete your booking, updates, and promotional offers. Consent is not a condition of any purchase or service. Message frequency varies. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

6. Your choices

You may opt out of SMS communications at any time by replying STOP. You may also contact us to update or correct your personal information.

7. Data retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

8. Security

We use reasonable safeguards to protect personal information. However, no method of transmission or storage is completely secure.

9. Children’s privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact information

Ascend Commerce

Website: https://ascendcommerce.io

Email: team@ascendcommerce.io